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Insights

Opinions formed on real projects.

What we’re learning about AI, design and how work gets done, written by the people doing the work.
Collage: a 1960s design team bent over drawings at a table, beside an industrial robot arm working a production line

· 4 min read

Redesign the process, not just the tools

New tools on an old process only give you a faster version of the old process.

Micah Slavens

Redesign the process, not just the tools
Copperplate engraving of the parts of a speaking machine: a box with a round mouth opening, and a folding bellows on a wooden frame

· 5 min read

Design Is the Spec

On anchoring, specs, and holding ideas loosely.

Micah Slavens

Design Is the Spec
The Flammarion engraving: a traveller on hands and knees pushes his head through the edge of the starry sky to see the wheels and machinery beyond it

· 6 min read

The Taste War Ended a Decade Ago

A response to Suhail Gupta’s “Dear Designers; ‘Taste’ isn’t going to save you from AI”

Micah Slavens

The Taste War Ended a Decade Ago
An abstract isometric illustration of green, pink and blue blocks marked with arrows, crosses and the letters AI.

· 4 min read

Navigating Uncertainty in Strategy and Positioning

Making good decisions isn’t always easy, especially in today’s complex, ever-changing environment. Businesses often fall into the trap of reactive, short-term tactics that deliver quick wins but fail to build long-term value. In this post, we explore why acknowledging and embracing complexity is essential in order to avoid random acts of marketing and make confident, strategic decisions.

Thorren Koopmans

Navigating Uncertainty in Strategy and Positioning
Three line-drawn figures on a dark background, one smiling, one frowning and one with an upside-down face.

· 1 min read

What if consensus isn’t the goal in UX?

Gathering input from friends and co-workers might seem like a shortcut to validation, but it can’t replicate the authenticity of real user interactions.

Micah Slavens

What if consensus isn’t the goal in UX?